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Rocky Mountain Health Plans

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Customer Service

RMHP Customer Service formed specialty teams designed to serve your better. Members have their own specialty team and representatives can be reached by calling 800-346-4643 or 970-243-7050 Monday through Friday 8:00 am to 5:00 pm.

Service Short Cuts

Click on Member Services for commonly requested forms and to submit your questions related to benefits and billing.

To use RMHP’s on-line provider directory, click on Provider Directory at the top of the page.

To see RMHP’s formulary and to learn more about how to save money on prescriptions, click on Prescription Drug Services.

For answers to frequently asked questions, click on FAQs and select "Member."

To see our most recent Member newsletter, Good Health, click on Newsletters and select "Member."

For Members

RMHP wants to make understanding your plan and receiving the care you need as simple as possible. We are committed to providing you excellent customer service. This website can help you:

  • get your questions answered
  • submit a request to select or change your PCP
  • understand how to get the most out of your healthplan, including prescription drug services
  • find information and tools to help you manage your health

RMHP also has Spanish-speaking Customer Service representatives that are here to serve you. Para asistencia en español llame al 800-346-4643. RMHP uses AT&T Language Interpreters to assist members who speak languages other than English or Spanish.

National Provider Access

Members enrolled in a PPO group or individual plan can access the PHCS national network for services outside of Colorado.

PPO

For additional information on RMHP national provider access, select one of the following choices:
All Colorado based PPO members, click here
Colorado based employers with employees residing outside of Colorado, click here

HMO

Effective January 1, 2006, RMHP has expanded our national access to our HMO members!
Colorado based employers with employees residing outside of Colorado, click here
HMO members on a group plan with dependents residing outside of Colorado, click here