Case Management Agencies (CMA)

Case Management Agencies (CMA)

At RMHP, we’re here to help our members get the quality care that’s right for them. To do this, we work with our members, providers, and a variety of community resource programs. Our goal is to help our members find the care that’s right for their individual needs while helping them maintain their independence as much as possible.

Changes are being made to the case management system in Colorado and RMHP is committed to supporting you and your loved ones through the process. These changes will happen in three phases, making sure there are the right number of case management agencies in Colorado. Case management agencies will now serve all Home and Community-Based Service (HCBS) waivers, so people have one place to go, increasing the quality of case management services. These changes will make it easier to access long-term services and support (LTSS).

LEARN MORE:
Case Management Redesign | Colorado Department of Health Care Policy & Financing
Case Management Redesign Statewide Stakeholder Presentation-June 2021 (colorado.gov)

We are proudly serving the following communities:

Designated Service Area 13: Chaffee, Lake, Custer, and Fremont

Designated Service Area 14: Alamosa, Conejos, Costilla, Mineral, Rio Grande, and Saguache

*Our Alamosa office is closed today (Friday, May 10, 2024) due to a power outage.

Designated Service Area 17: Mesa

Designated Service Area 18: Delta, Gunnison, and Hinsdale

Designated Service Area 16: Grand, Jackson, Moffat, Rio Blanco, and Routt — Coming July 1, 2024

Office Closures

If our offices will be closed during our normal business hours due to weather or other unexpected events, notification will appear here.

Emergency On-Call

If you have an emergency that occurs outside of our normal business hours, please call us at 970-243-7050 or 800-346-4643.

We have representatives answering the phone 24 hours a day, 365 days a year.

Examples of emergencies:

  • Law enforcement who needs help identifying a member or need for emergency respite.
  • A primary care giver that needs immediate support for respite care or contacting emergency contacts.
  • An unexpected loss of housing
  • A report of mistreatment, abuse, neglect, and/or exploitation that is resulting in an immediate safety risk to a Member.

Experience Our Mission